Much Needed Conference Call Etiquette You Should Know About!
Much Needed Conference Call Etiquette You Should Know About!: There are many types of conference calls, be it in within the business departments, with partner companies or even clients. And like other business dealings, conference calls also call for a specific protocol to be followed.
It is rather annoying when people show up late on a scheduled call or become a distraction by not putting their phone on silent, or sometimes even have sidebar conversations with others despite an ongoing conference call.
In this article, we will discuss some guidelines you should follow when attending a conference call.
- Keep Track
Organize your schedule; make sure to keep a track of your conference call date, time and even the call number or medium that will be used. For instance, if your call is supposed to take place on Google Hangouts and you do not have a Gmail account then you are in for some trouble. Downloading and registering for the software at the last minute can be time consuming and embarrassing as well.
- Mute It
Always mute your microphone during a conference call when you are not speaking. This will help in avoiding distracting sounds, conversations, or noises not applicable to the conference call from reaching the call attendees.
- Introduce Yourself
When speaking in a conference call, start by introducing yourself first. You do not necessarily have to go at length about yourself. Your full name and department/designation should be enough. As the attendees of the conference call are not all in the same room, it looks professional if you do so. Furthermore, for others to understand the context of your speech/comments it is important if others on the line know who is speaking.
- Go Prepared
Going prepared for any level or types of conference calls or for that matter, any business meeting is of utmost importance. You should be professionally geared up to discuss the topic at hand. Do a little preliminary research, list down topics or questions you would like to address during the conference call. This will reflect positively on your work ethic as well.
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